Indonesia Complaint Jack Wolfskin July 2013

Final REPORT COMPLAINT IN Indonesia AT FACTORY SUPPLYING jack wolfskin

Update July 2013: In spite of repeated efforts to convince the supplier to realise improvements, Jack Wolfskin decided to phase out production at the facility. The report describes how the company rolled out a responsible exit strategy and how compensation was arranged for the dismissed workers.

Update January 2012: when an audit in November showed that the factory was not (sufficiently) addressing the non-compliances, Jack Wolfskin required the factory to start implementation of the Corrective Action Plan immediately and report on progress on a monthly basis. Failure to comply will have consequences for JW’s business relationship with the factory.

In April 2011, FWF received a complaint through the Indonesian trade union SBGTS. The complaint touched on a number of labour standards, including freedom of association. Members of SBGTS were dismissed by management in relation to their activities as members of the trade union.

An investigation showed that the complaints were grounded. FWF member Jack Wolfskin was aware of the problems and had been working on remediation for quite some time. Seeking cooperation with other buyers from the factory, Jack Wolfksin will make one more attempt at improving the situation. Should this attempt fail, then FWF will expect Jack Wolfskin to implement a responsible exit strategy.

 

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China Complaint J. Lindeberg May 2011

INTERMEDIATE REPORT OF COMPLAINT IN China AT FACTORY THAT SUPPLIES J.lindeberg

In May, shortly after an audit, a complaint was filed concerning the ‘living wage’ and ‘Freedom of Association’ standards. As the issues raised in the complaint were confirmed by the audit report, no separate investigation was needed. J.Lindeberg followed FWF’s recommendation and sent a formal letter to factory management. Negotiations between factory management and workers followed. After FWF and J.Lindeberg were informed that the issues were resolved, FWF’s local complaints handler contacted the workers who had filed the complaint. While they had resigned from the factory, they had received legally required compensation. FWF will carry out a verification audit in 2011 or 2012 to check that factory management is sticking to its commitment to payment of legal minimum wages.

 

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